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Returns Policy - Chhotus Club

Returns Policy - Chhotus Club

Last Updated: October 27, 2023

At Chhotus Club, we want you to be completely satisfied with your purchase. If you are not happy with your order, you may return it in accordance with this Returns Policy. Please read this policy carefully to understand your rights and responsibilities.

1. Eligibility for Returns

To be eligible for a return, the following conditions must be met:

  • The item must be unused, in its original packaging, and in the same condition as when you received it.
  • You must request a return within [insert number, e.g., 7 or 14] days of receiving the item.
  • You must provide proof of purchase (e.g., order number or receipt).

2. Non-Returnable Items

The following items are not eligible for returns:

  • Items that have been used, washed, or damaged after delivery.
  • Personalized or custom-made products.
  • Items marked as "final sale" or "non-returnable" at the time of purchase.

3. How to Initiate a Return

To initiate a return, please follow these steps:

  1. Contact our customer support team at chhotusclub42@gmail.com or call us at 0326 0166718 to request a return authorization.
  2. Provide your order number and details about the item you wish to return.
  3. Pack the item securely in its original packaging and include all tags and accessories.
  4. Ship the item to the address provided by our team. Return shipping costs are the responsibility of the customer unless the return is due to a defect or error on our part.

4. Inspection and Refund Processing

Once we receive your returned item, we will inspect it and notify you of the status of your return. If your return is approved:

  • Refunds will be processed within [insert number, e.g., 5-7] business days.
  • The refund will be issued to the original payment method used for the purchase.
  • You will receive an email confirmation once the refund has been processed.

5. Exchanges

If you would like to exchange an item for a different size or color, please contact us at chhotusclub42@gmail.com. Exchanges are subject to product availability.

6. Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately. We will arrange for a replacement or refund at no additional cost to you.

7. Contact Us

If you have any questions about our Returns Policy, please contact us at:

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