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Refund Policy - Chhotus Club

Refund Policy - Chhotus Club

Last Updated: October 27, 2023

At Chhotus Club, we strive to ensure your complete satisfaction with every purchase. If you are not satisfied with your order, we offer a straightforward refund and return process. Please read this policy carefully to understand your rights and responsibilities.

1. Eligibility for Refunds

To be eligible for a refund, the following conditions must be met:

  • The item must be unused, in its original packaging, and in the same condition as when you received it.
  • You must request a refund within [insert number, e.g., 7 or 14] days of receiving the item.
  • You must provide proof of purchase (e.g., order number or receipt).

2. Non-Refundable Items

The following items are not eligible for refunds:

  • Items that have been used, washed, or damaged after delivery.
  • Personalized or custom-made products.
  • Items marked as "final sale" or "non-returnable" at the time of purchase.

3. How to Request a Refund

To request a refund, please follow these steps:

  1. Contact our customer support team at chhotusclub42@gmail.com or call us at 0326 0166718 to initiate the return process.
  2. Provide your order number and details about the item you wish to return.
  3. Pack the item securely in its original packaging and include all tags and accessories.
  4. Ship the item to the address provided by our team. Return shipping costs are the responsibility of the customer unless the return is due to a defect or error on our part.

4. Refund Processing

Once we receive your returned item, we will inspect it and notify you of the status of your refund. If your return is approved:

  • Refunds will be processed within [insert number, e.g., 5-7] business days.
  • The refund will be issued to the original payment method used for the purchase.
  • You will receive an email confirmation once the refund has been processed.

5. Exchanges

If you would like to exchange an item for a different size or color, please contact us at chhotusclub42@gmail.com. Exchanges are subject to product availability.

6. Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately. We will arrange for a replacement or refund at no additional cost to you.

7. Contact Us

If you have any questions about our Refund Policy, please contact us at:

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